Ramblewood Home Gift Shop – Terms & Conditions
1. About Us
Ramblewood Home is a curated gift shop rooted in craftsmanship, stewardship, and thoughtful living. Every item is selected or created with care, reflecting our commitment to quality and emotional resonance.
2. Purchasing & Payment
- All prices are listed in GBP and include VAT where applicable.
- We accept major credit/debit cards and PayPal. Payment is processed securely at checkout.
- Once your order is confirmed, you’ll receive a receipt and dispatch timeline via email.
3. Product Integrity
- Many of our items are handmade or sourced from independent makers. Natural variations in texture, tone, or packaging are part of their charm.
- We strive to ensure product descriptions and photos are accurate, but slight differences may occur.
4. Shipping & Delivery
- Orders are typically dispatched within 3–5 working days.
- UK delivery is available via Royal Mail or courier, with tracking provided.
- International shipping is available on select items—please contact us for details.
- Ramblewood Home is not liable for delays caused by third-party couriers, but we’ll always help resolve issues with care.
5. Returns & Exchanges
- If you’re not completely satisfied, you may return unused items in original packaging within 14 days of receipt.
- Refunds are processed within 7 working days of receiving the returned item.
- Custom, personalized, or perishable items are non-returnable unless faulty.
- To initiate a return, email us at info@ramblewoodhome.co.uk with your order number.
6. Gift Vouchers
- Gift vouchers are valid for 12 months from the date of purchase.
- They are non-refundable and cannot be exchanged for cash.
- Vouchers may be used online or in person at Ramblewood Home events.
7. Intellectual Property
- All branding, designs, and content—including packaging, templates, and digital assets—are the property of Ramblewood & Co.
- You may not reproduce, distribute, or modify any materials without written permission.
8. Legacy & Stewardship
- Ramblewood Home is part of Ramblewood & Co., a legacy brand committed to ethical sourcing, maker collaboration, and long-term stewardship.
- We aim to build lasting relationships with our customers, collaborators, and trustees—guided by trust, transparency, and care.
9. Contact Us